FAQs
How are GN Home Salon sets priced?
GN Home Salon Sets are priced to reflect the time, materials, and rewear you get from each design. Each set is individually hand‑painted using professional high quality gels from home and abroad. A single set takes about 3–4 hours to make. Your price covers a full salon‑quality manicure’s worth of artistry and care, multiplied across multiple uses instead of just one appointment.
What is your shipping, return and replacement policy?
We typically process and ship orders within 5-7 business days. We back our sets with our size and fit-satisfaction guarantee for 365 days. If you need any adjustments for sizes after receiving your set, we will adjust and reship for free- no questions asked. If any nail doesn’t fit, just contact us with your order number at hello@gncollections.com and we will re-ship the right nail for free.
How long will my order take to arrive?
Fulfilled in 5-7 business days and then take roughly 3–4 days for domestic shipping. Made‑to‑order and out‑of‑stock designs generally require about 2 weeks for production, plus shipping time.
Can I rush my order?
Yes. If you need your set sooner, add the appropriate Rush Product to your cart. Rush orders are prioritized for 1‑business‑day fulfillment (production time), then shipped via your selected method.
How do I find my size ?
Preset sizes are a standard. Medium is most common.
How do I apply the nails?
Follow the instructions on the card step by step for long lasting wear. 
How do I remove the nails?
Removal is gentle. Soak your hands for 15 mins in warm water with soap and few drops of oil. Slowly push out with a cuticle pusher. If it's not ready soak some more. 
How long do GN nails last and are they reusable?
With proper prep and application using our 3‑step system, many GN Collectors wear their sets for up to 2 weeks of regular use. Reusability depends on how gently you remove them and how much adhesive you use; if you remove them carefully, they can be worn 4-5 times.
How do I reuse GN nails?
Remove the nails and clean them will a nail file gently or apply some vaseline and slowly scrape with a cuticle pusher to clean out the back of the nail. Wash and wipe dry. Store it in the archival box that is included in the kit.