FAQs
How are GN Home Salon sets priced?
GN Home Salon Sets are priced to reflect the time, materials, and rewear you get from each design. Each set is individually hand‑painted using professional high quality gels from home and abroad. A single set takes about 3–4 hours to make. Your price covers a full salon‑quality manicure's worth of artistry and care, multiplied across multiple uses instead of just one appointment.
What is your shipping, return and replacement policy?
We typically process and ship orders within 7 -10 business days. We back our sets with our size and fit-satisfaction guarantee for lifetime. If we made a mistake in sizing, just contact us with your order number at hello@gncollections.com and we will re-ship the right nail for free.
Since each set is a bespoke fit, we are unable to accept returns.
How long will my order take to arrive?
Once the sizes are confirmed, orders are fulfilled in 7 business days and then take roughly 3–4 days for domestic shipping. International shipping can take up to 7 days or so, depending on the region.
Can I rush my order?
Yes. If you need your set sooner, add the appropriate Rush Product to your cart. Rush orders are prioritized for 1‑business‑day fulfillment (production time), then shipped via your selected method.
How do I find my size?
Nails come custom-sized for you based on the sizes you shared from our sizing kit. The sizing kit is free with the first order. We send the sizing kit within 48 hrs via mail to you, you size and report. More info on ordering here.
However, for international orders, nail sets will be customized differently. Nails will measured using a coin method, where the client will send a photo of their nails as per the given instructions. This will ensure nails fit wall-to-wall and there is full coverage. More on nail sizing using coin method here.
How do I put the press-on nails?
Follow the instructions on the card step by step for long lasting wear. Apply the press ons at a 45 degree angle against the cuticle and press in.
How do I remove the nails?
Removal is gentle. Soak your hands for 15 mins in warm water with soap and few drops of oil. Slowly push out with a cuticle pusher. If it's not ready soak some more.
How long do GN nails last and are they reusable?
With proper prep and application using our 3‑step system, many GN Collectors wear their sets for up to 2 weeks of regular use. Reusability depends on how gently you remove them and how much adhesive you use; if you remove them carefully, they can be worn 4-5 times.
How do I reuse GN nails?
Remove the nails and clean them with a nail file gently or apply some vaseline and slowly scrape with a cuticle pusher to clean out the back of the nail. Wash and wipe dry. Store it in the archival box that is included in the kit.